Privacy Policy - RULVIAN

🔒 Your Privacy Matters

At RULVIAN, we are committed to protecting your personal information and privacy. This policy explains how we collect, use, and safeguard your data when you shop with us.

📊 Information We Collect

Personal Information

• Contact Details: Name, email address, phone number
• Shipping Information: Delivery address, billing address
• Account Data: Username, password, order history
• Payment Info: Processed securely by our payment partners

Automatic Information

• Website Usage: Pages visited, time spent, click patterns
• Device Information: Browser type, IP address, device type
• Cookies: Preferences, shopping cart, login status

🎯 How We Use Your Information

• ✅ Process and fulfill your orders
• ✅ Provide customer support and service
• ✅ Send order confirmations and shipping updates
• ✅ Improve our website and products
• ✅ Send promotional offers (with your consent)
• ✅ Prevent fraud and ensure security
• ✅ Comply with legal requirements

🤝 Information Sharing

We DO NOT sell your personal information. We only share data with:

• Shipping Partners: To deliver your orders (10-15 days delivery)
• Payment Processors: To handle secure transactions
• Service Providers: Who help us operate our business
• Legal Authorities: When required by law

🛡️ Data Security

• Encryption: All sensitive data is encrypted
• Secure Servers: Protected by industry-standard security
• Access Control: Limited access to authorized personnel only
• Regular Updates: Security measures updated regularly

🍪 Cookie Policy

We use cookies to:

• Remember your preferences and login status
• Keep items in your shopping cart
• Analyze website traffic and performance
• Provide personalized shopping experience

You can control cookies through your browser settings.

👤 Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correct: Update inaccurate information
• Delete: Request deletion of your data
• Opt-out: Unsubscribe from marketing emails
• Portability: Transfer your data to another service

📧 Marketing Communications

• We send promotional emails only with your consent
• You can unsubscribe anytime using the link in emails
• We may still send order-related communications
• Your preferences are always respected

👶 Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13 years of age.

🌍 International Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your data.

📱 Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before sharing information.

🔄 Policy Updates

We may update this privacy policy periodically. Changes will be posted on this page with the updated date. Continued use of our website constitutes acceptance of the updated policy.

📞 Contact Us

For privacy-related questions or requests:

• Email: privacy@rulvian.com
• Response Time: Within 48 hours
• Address: ANBU ENTERPRISE, India

Last updated: August 2024