Terms of Service

Terms of Service - RULVIAN

📋 Agreement to Terms

By accessing RULVIAN's website and purchasing our products, you agree to these Terms of Service. Please read them carefully before making any purchase.

🛍️ Products and Services

  • Product Availability: All products are subject to availability
  • Descriptions: We strive for accuracy but variations may occur
  • Pricing: All prices are in USD and may change without notice
  • Free Shipping: Complimentary shipping on all orders
  • Delivery: 10-15 business days delivery time

🛒 Ordering and Payment

Order Process

  • All orders are subject to acceptance and stock availability
  • We reserve the right to cancel orders for any reason
  • Order confirmation will be sent via email
  • Payment must be completed before order processing

Accepted Payment Methods

  • Credit and Debit Cards
  • Digital Wallets
  • UPI Payments
  • Net Banking

🔄 Returns and Refunds

  • Return Period: 7 days from delivery date
  • Condition: Items must be unused and in original packaging
  • Process: Contact returns@rulvian.com for authorization
  • Refunds: Processed within 3-5 business days

👤 User Accounts

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your password
  • Accept responsibility for all account activities
  • Notify us immediately of unauthorized access
  • Use the account only for lawful purposes

🚫 Prohibited Uses

You may not use our website to:

  • ❌ Engage in unlawful or fraudulent activities
  • ❌ Violate any applicable laws or regulations
  • ❌ Infringe on intellectual property rights
  • ❌ Transmit harmful or malicious code
  • ❌ Interfere with website functionality
  • ❌ Collect user information without consent

📝 Intellectual Property

  • Website Content: All content is owned by RULVIAN
  • Trademarks: RULVIAN and related marks are our property
  • Product Images: Protected by copyright laws
  • User License: Limited license for personal use only

⚖️ Limitation of Liability

  • RULVIAN's liability is limited to the purchase price of products
  • We are not liable for indirect or consequential damages
  • Maximum liability shall not exceed the amount paid for products
  • Some jurisdictions may not allow these limitations

🔒 Privacy and Data Protection

  • Your privacy is protected under our Privacy Policy
  • We collect and use information as described in our Privacy Policy
  • Data security measures are in place to protect your information
  • You have rights regarding your personal data

📞 Customer Support

  • Email: support@rulvian.com
  • Response Time: Within 24 hours
  • Business Hours: Monday to Saturday, 9 AM - 6 PM IST
  • Order Issues: Contact us within 7 days of delivery

🌍 Governing Law

  • These terms are governed by the laws of India
  • Disputes will be resolved in Indian courts
  • If any provision is invalid, the rest remains enforceable
  • These terms constitute the entire agreement

🔄 Changes to Terms

  • We may modify these terms at any time
  • Changes will be posted on this page
  • Continued use constitutes acceptance of new terms
  • Major changes will be communicated via email

📧 Contact Information

For questions about these terms:

  • Email: legal@rulvian.com
  • Business Name: RULVIAN
  • Location: India
  • Website: rulvian.com

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Last updated: August 2024