Track Your Order

Track Your Trenzy Product Order

How to Track Your Order

To track your Trenzy product order, please visit our tracking portal at 17track.net and enter your tracking number.

Step-by-Step Tracking Instructions

1. Go to https://www.17track.net/en
2. Enter your tracking number in the search box
3. Click "Track" to view your order status
4. Your tracking information will be displayed with real-time updates

Finding Your Tracking Number

Your tracking number will be provided in:

• Shipping confirmation email sent after your order is dispatched
• Your account order history (if you have an account)
• SMS notification (if phone number was provided)

Delivery Timeline

All Trenzy product orders are delivered within 10-15 business days from the date of dispatch. Please allow this timeframe before contacting support.

Tracking Status Meanings

• Order Confirmed: Your Trenzy product order has been received and is being processed
• Dispatched: Your order has been shipped and is on its way
• In Transit: Your package is moving through the delivery network
• Out for Delivery: Your package will be delivered today
• Delivered: Your Trenzy product has been successfully delivered

International Tracking

For international orders, tracking updates may be delayed due to customs processing. The 17track system will show the most current information available from all carriers worldwide.

Tracking Issues?

If you experience any issues with tracking your Trenzy product order:

• Ensure you've entered the correct tracking number
• Wait 24-48 hours after receiving the tracking number for updates
• Check if your order is still within the 10-15 day delivery window

Need Additional Help?

If you cannot locate your tracking number or need assistance:

• Email us at: support@rulvian.com
• Include your order number and email address used for the purchase
• We'll respond within 24 hours with your tracking information

Last updated: August 2024